EXCHANGES

Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.

We are committed to make your shopping experience fuss-free and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase.

We do exchange only if there is damage. Since all our pieces are handmade, we don't exchange unless you receive a damaged product.

No exchanges or returns for orders outside India.

As a company policy, we do not provide a refund/return on any product once sold. (Details on Procedure for Design Exchange much below)

For exchanges, the cost of return shipping is at the customer's expense. We recommend returning items through traceable mail (we do not have reverse pick up facility), as any returned items that are not received by Kanyaadhan will be treated as not returned.

Please note that the goods are your responsibility until they are returned to Kanyaadhan on the following address:

Dhiraj aayushi and company
32 ballygunge place,
Gaurav apartment,
Flat 4c,
700064

Phone - +91 8697619368 (10 AM – 6 PM IST)

Email - kanyaadhan@gmail.com

Instagram DM - @kanyaadhan_bydhirajaayushi

Please mention your name, address, number, email and order id on the parcel along with the size needed. 

For Indians in case of exchanges, please inform us within 48 hours of receiving the shipment on - WhatsApp: +91 8697619368. We will be unable to process an exchange if 48 hours have lapsed since the delivery.
Please share the courier receipt within 7 days of receiving the product, beyond which we will be unable to process an exchange due to any delay.

Each customer is only eligible for an exchange, once. 

In case the product received is damaged, video and photos are mandatory while unpacking the shipment.

10-12% of colour difference depends on the screen resolution of the device used by the client and camera lights. We would be unable to accept this as grounds for exchange or return.